2. Do you ship outside the USA?
No. At this time, we only ship to the 48 contiguous states. Be sure to include a street address, No P.O. boxes please.

 

3. What do you mean by no return because you don’t like the scent?
Simply put, because fragrance is such a personal thing, what one person likes, the next person may not. Please choose carefully and if you’re unsure of a scent, order a small votive to try it.

 

4. How long will it take to get my order?
Most candle orders will ship in 2-5 business days. There are occasions when your order may take a few extra days, such as orders placed during the holiday season and extremely large orders.

 

5. What is triple-scented?
A candle will only hold a certain amount of fragrance. Triple scented means that 3 ounces of fragrance oil per pound of wax is used, as opposed to the standard of 1 to 1.5  ounces of fragrance oil per pound of wax. We use the standard amount of oil, because the wax will not hold anymore. Triple scented most of the time is a Sells Gimmick.

 

6. What type of wick do you use for your candles?
All candles have lead free wicks.

 

7. Do you accept credit cards?
Yes, we accept Paypal Payments. You do not need a Paypal account to pay with your American Express or Discovery Card.

 

8. What if my candles arrive damaged?
All orders are carefully packaged to minimize possible damage and breakage. If your order has been damaged or destroyed due to improper handling while in transit, you should fill out a damage report with the delivery agent. We do not take responsibility for goods damaged in transit once they leave our warehouse. You may also be eligible for full compensation from the delivery agent.